3 SupportDesk Solutions on G-Cloud 8!

service desk software on G-Cloud

July 29, 2016

Blog

SupportDesk ITSM, FOI and FM, now listed on G-Cloud 8

G-Cloud 8 is the latest framework of the G-Cloud government ICT strategy. The gov.uk Digital Marketplace site describes the G-Cloud framework as “an agreement between the government and suppliers who provide cloud-based services” with G-Cloud’s remit being to simplify how the public sector procures and delivers services. This is achieved by creating a marketplace of ‘pay-as-you-go’ services which can be easily scaled up or down, based on the changing needs of an organisation and its users.

With 4 different categories or ‘lots’ to choose from, the Digital Marketplace makes it clear and quick for public sector organisations to select the right cloud-based software to suit their requirements, and SupportDesk ITSM has been listed in the ‘Software as a Service’ Category on previous G-Cloud frameworks.

Now, House-on-the-Hill’s G-Cloud portfolio has expanded, with the submission of not one, but three SaaS solutions to the new G-Cloud 8 framework. These are SupportDesk ITSM, SupportDesk FOI and SupportDesk FM.

As of this week, all 3 solutions have been officially accepted and listed on the G-Cloud 8 digital marketplace! Now, it will be easier than ever before for public sector organisations to streamline IT service management processes, implement paperless Freedom of Information request management and maintain facilities with SupportDesk SaaS!

Find out more about SaaS SupportDesk solutions for ITSM, FOI and FM, on the G-Cloud 8 Digital Marketplace.

Stay Updated

Category

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell WatersICT Servicedesk Administrator – South Yorkshire Fire & Rescue

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell WatersICT Servicedesk Administrator – South Yorkshire Fire & Rescue

“There are lots of ticket management systems out there, but the customer service that we receive is outstanding, nothing is too much trouble, no question is too silly to ask, and the system does everything you would want it do. It’s a good price in a competitive market with exceptional customer service.”

Read the Epping Forest Case Study

Paula TredgettEpping Forest