Powerful, quick, simple, ticket logging software. Tailor the way you want to create tickets.
Turn requests into fully audited cases that track Freedom of Information, Subject Access Requests, EIR, Discovery & more.
Help your team to provide quality customer support and use data driven decisions from reports and more.
Manage your whole property portfolio, jobs and keep your engineers on the road.
Simplify the way you chat to your users with HotH Bot.
Features
To be a household name in helping organisations exceed customer expectations through
⚡super-charged service delivery ⚡
A small business running powerful service desk solutions
Dont just take our word for it, see what our customers say
Keep up to date with all that we do at HotH
Read how we helped businesses make our House, their Home
Need help? Want a demo? Questions on our pricing? Get in touch, were ready to help
We are proud to support charities, fund-raising events and work experience programs
Interested in a personal HotH tour?
Email us at demo@houseonthehill.com or fill in this quick form and let a member of our team show you around your own personalised trial which you get to take away!
House-on-the-Hill supports over thirty language translations, including Portuguese, Spanish, Norwegian, Welsh, French and German. The Self-Service Portal for end users / customers enables your customers to log in and receive the best support in their own language via the helpdesk, from anywhere in the world!
Allow your support teams to choose the preferred language to be used on their personal dashboards and tickets. Hence removing any language barriers and improve communication, both internally and externally.
With Follow the Sun capability, tickets can be auto-routed between different groups around the world, based on daylight working hours. This means that 24 hour support can be provided worldwide: if one site has clocked off for the day, tickets can be routed to the next available location.
Provide the best user experience possible for all of your customers across the globe by providing multi-language support
Support: +44 (0) 161 528 1259
Get in touch and help will be on its way
