End of Year Review 2015!

December 30, 2015

Blog

2015 has been a great year for House-on-the-Hill! Our end of year review 2015 includes a few of our favourite House-on-the-Hill and SupportDesk moments…

– We launched the Latest SupportDesk – This year we were thrilled to release the latest version of our service desk software tool!

The latest version boasts new features and functionality that you can check out here, or download this SupportDesk Showcase booklet!

– We achieved ISO 27001:2013 Certification!

Demonstrating that our working practices meet the exacting requirements set by this international standard. We have a particular commitment to keep data, especially client’s data secure.

– SupportDesk helped more businesses to achieve excellent service delivery, across multiple business areas in the Cloud and On-Site!

With more and more organisations worldwide discovering the advantages of SupportDesk, House-on-the-Hill has continued to deliver multi-functional service desk solutions throughout 2015. We are delighted that the House-on-the-Hill family has continued to grow larger and to welcome new members! 

– We exhibited at more software shows, and had fun at…

ITSM15 ITsmf Conference

at SDI 15

and at SITS15 !

– We interviewed First Choice Homes Oldham for a great SupportDesk On-Demand Case Study!

– We celebrated the 10 and 15 year anniversaries of two of our lovely team members, and our team grew with new HotH employees!

Tweet us your best service desk moments of 2015!

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Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell WatersICT Servicedesk Administrator – South Yorkshire Fire & Rescue

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell WatersICT Servicedesk Administrator – South Yorkshire Fire & Rescue

“There are lots of ticket management systems out there, but the customer service that we receive is outstanding, nothing is too much trouble, no question is too silly to ask, and the system does everything you would want it do. It’s a good price in a competitive market with exceptional customer service.”

Read the Epping Forest Case Study

Paula TredgettEpping Forest