Cloud service desk software

service desk software

July 20, 2011

Blog

Seven Cloud service desk software solutions:

House-on-the-Hill, one of the most versatile helpdesk software providers on the market, roll out seven SupportDesk applications as Cloud service desk software solutions. Each solution is catered for the management of specific business areas.

As well as their staple offerings of IT Service Management and Customer Service and Support (CSS), the Manchester-based company can now provide SaaS configurations for Facilities Management helpdesk, Freedom of Information Request Management service desk, Managed Service Providers service desk, HR helpdesk, and Complaints Management service desk software.

House-on-the-Hill’s flexibility also allows for the possibility to mix and match solutions in order to create a multifunctional system which embraces several business areas within one tool. Director, Trudy Broadhead, said of the new releases: ‘SupportDesk in the Cloud removes the worries of maintaining servers and hardware and allows customers to purely focus on running an efficient and successful service desk.’

Broadhead added: ‘The wide range of solutions now available means we can cater for almost any environment, while the added bonus of flexible contracts and monthly fees make it an extremely cost-effective option.’ 

If you would like to compare the costs of an on-site service management tool, compared to cloud service desk software, take a look at the SupportDesk pricing comparison.

Take a look at the Seven out-of-the-box SupportDesk Solutions, individually catered for the management of specific business areas.

Visit www.houseonthehill.com for more details and to see how SupportDesk in the Cloud can benefit your business today, or get in touch to speak to a House-on-the-Hill consultant today.

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Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

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HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

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Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell WatersICT Servicedesk Administrator – South Yorkshire Fire & Rescue

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

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“There are lots of ticket management systems out there, but the customer service that we receive is outstanding, nothing is too much trouble, no question is too silly to ask, and the system does everything you would want it do. It’s a good price in a competitive market with exceptional customer service.”

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