GDPR
The ‘Right to be Forgotten’ from the Service Desk As May 25th approaches,...
GDPR, GDPR Service Desk
4 SupportDesk Solutions on G-Cloud 9
SupportDesk ITSM, FOI, FM and HR now listed on G-Cloud 9 G-Cloud 9 is the...
Cloud Helpdesk, G-Cloud 9, SaaS, SupportDesk in the CloudSupportDesk on G Cloud 6
G Cloud 6 Digital Marketplace and House-on-the-Hill SupportDesk Enterprise: the SaaS service desk...
G Cloud 6, public sector, public sector helpdesk, SaaS
A Helping Hand – Our Christmas Charities 2020
Why are organisations jumping to Self-Service and Automation?
A New Lick of Paint!- Contacts
- Customers/Users and Organisations
- Importing/Exporting Data
- Free Trial">Free Trial
- Whats New’s New in House-on-the-Hill
- Support: +44 (0) 161 449 7057
Microsoft Teams Integration- Your Company Settings
- Data Housekeeping
- Logins
- Service Level Management
- Folders
- Fields and Extra Fields
- Forms
- Dashboards
- Pricing & Features
‘In the Loop’Compare All Solutions
Compare All Solutions
Drag and Drop Dashboard Builder
Mobile Service Desk
Self-Service Portal
Customer Portal Branding
Kanban Workboard
SupportDesk 2020 Upgrade!
Timeline
Workflow EngineA 20 Year HotH Anniversary!
Reports Designer
KPI Monitor Real-Time Dashboard
QuickCalls
Notes and Audit Trail
Activities / Sub-Tasks
Planned Preventative Maintenance
Engineers Location Map
Automated Change Management systemAsset and Software Licence Management
Financial Management
Service Portfolio Management
Customer Relationship Management
Service Request Buttons
Resource Booking softwareGeolocation
Multilingual Help Desk Support
Customer Satisfaction Survey Tool
Timesheets and Expenses
Canned Responses
Remote Desktop Support
Remote Session Request Button
2.6 Challenge – THE RESULTS!
HotH’s 2.6 Challenge!
House Chat
Helping the Homeless
Outlook 365 Add-In
Telephony Integration
Twitter IntegrationMake a House a Home
Jira Integration with House-on-the-Hill
Xero Integration
SupportDesk Chat
Visit from Seplat Nigeria
What’s New in SupportDesk
Work Experience Week!
SITS 19 -Thank You from HotH!
HotH at SITS 2019!
SupportDesk 2018 – Style & Substance!
Public Sector Solutions Expo 2018 – Manchester
Managing IT Projects
Common Helpdesk Calls…
ServiceDesk Security Success!
New SupportDesk Release – 2018 is here!
House-on-the-Hill is 25!GDPR
The Best Customer Experience
Six Software Trial Sign-Ups in One!
Helpdesk Audit Trail
SLA Management
House-on-the-Hill Retains ISO 27001 Certification4 SupportDesk Solutions on G-Cloud 9
Help desk Software: Heighten Communication
Incident Management
SITS17
Problem ManagementDrag and Drop Call Form Builder
Basics and Benefits of a Cloud Helpdesk
Email Integration
Simple Ticket LoggingService Management at the Centre
SupportDesk 2017 – Software Preview!
Streamlined FOI Request Management
IT in Housing 2016
Enterprise Service Management
Supporting the Harvest Appeal
itSMF Conference 2016What Do I Need From a Service Desk Tool?3 SupportDesk Solutions on G-Cloud 8!
The New SupportDesk is Here!
LDAP Integration
HotH Become M-SParc Partners
HotH Further Certifies ICT Defenses
SITS16 Service Desk IT Support Show
Multilingual Service Desk
Knowledge Management Database
HotH @ itSMF Conference Oslo
New Solution – Risk Management
End of Year Review 2015!
Happy Holidays from HotH Software!
House-on-the-Hill at ITSM15
Availability Management
Save Business Costs with SupportDesk
Service Portfolio ManagementISO 27001:2013
Maintaining a Healthy Helpdesk
Buy Help Desk Software – a buyer’s guide
Service Desk and IT Support Show 2015
Asset Lifecycle ManagementService Dashboard: a real-time view
SITS15 Service Desk IT Support Show
SDI15
Helpdesk Reporting ToolSupportDesk on G Cloud 6
Customer Service Desk Software: Looking Forward
Service Desk Software: HotH’s End of Year Review!
Incidents and Requests Service Desk
Mobile Service Desk
Drag and Drop Form Builder
Service Desk Software and Flexibility
Service Desk Process – Change Management
SupportDesk: Housing Helpdesk
SOCITM 2014 Conference
Support Desk 2014 is Here!
Manage Service Desk FinancesFOI, Case & Complaints
Automate the processing of FOI, DPA, EIR, SAR, Information Governance & Complaints
">FOI, Case & Complaints
Automate the processing of FOI, DPA, EIR, SAR, Information Governance & Complaints
Computer Aided Facilities Management
Software to help keep your properties well maintained and safe
">Computer Aided Facilities Management
Software to help keep your properties well maintained and safe
Customer Service Management
Support your Customers with House-on-the-Hill CSM service desk solution
">Customer Service Management
Support your Customers with House-on-the-Hill CSM service desk solution
IT Service Management
A versatile service desk solution to help you deliver great IT support
">IT Service Management
A versatile service desk solution to help you deliver great IT support
Joining the HotH Helpdesk Family
Another great show at SITS14!
Come and say hi at SDI!
HotH at Cloud Expo Europe 2014
What makes the best Service Desk?
SupportDesk Enterprise listed on G-Cloud!
Shine Bright with SupportDesk Software
Healthy Retail Service Desk
Onto a winner for ITSM tools!
Newcastle United achieve service desk goals
Transport Museum streamline IT services
Advance and SupportDesk HR Helpdesk
Get the most from your help desk software!
Service Desk Processes and SupportDesk
SupportDesk 2013 Update
Service Desk Products
Human Resources help desk
MOS Move to On Demand Service Desk
Service Desk and IT Support Show 2013
UK Software Company is 20!
LSG Select HotH’s Cloud Service Desk
Christmas: A Time for Giving!
Help desk software for schools
Empower Customers: self service portal
Certero AssetStudio Integration
itSMF Software Tooling Forum
Pick n Mix fix at SDITS 2012!
Helpdesk software for charity NDCS
Enterprise Solutions Provider Partnership
IT Consulting Partner: Haytek
Service Desk Software Launched
Caravans, Cottages and Camping: Welcome to County Online Ltd
New Service Desk Software features
Helpdesk software for Housing
User Group, IT in Housing and other news
User Group 2011 – Evolving Your SupportDesk
FOI Request Management ToolFirst Contact Resolution ReportingHouse NewsHotH User Group 2011New Software Solutions PartnershipGraphical Workflow DesignerHouse Bulletin August 2011: User Group, Taiwan Visit, New Customers and Tips & Tricks!Cloud service desk softwareChangeworks revolutionises IT Support with House-on-the-HillHouse Bulletin June 2011: SupportDesk Customers Old and NewHouse Bulletin May 2011: SupportDesk Enhancements, ITIL Qualifications, and New ResidentsSDITS 2011, HotH pictured in national newspaper The IndependentHouse Bulletin March 2011 : New Residents, HotH IT Recycling, and SDITS Show 2011House Bulletin February 2011 : Profiles and New ResidentsYou’d BETTer Believe it! House-on-the-Hill doing their homework for BETT, January 12th – 15th 2011IT in Housing Exhibition 2010Global Help Desk for Chemical firmITSM User Group – SupportDeskSupportDesk fans after football club launchSalisbury Hospital prescribes SupportDesk for healthier ITitSMF UK boss to brief House guests on strategyA Speedy IT Service DeskSport Wales’ fm help desk softwareSport Wales' fm help desk softwareCrane firm hoists HouseFASSI select House-on-the-HillHouse-on-the-Hill welcomes Meridian Marine on board.Energy training body EU Skills plugs into House softwareHelp Desk software eases arthritis society’s IT painsHelp Desk software eases arthritis society's IT painsSupportDesk in Government TechnologyHouse-on-the-Hill goes for treble at Craven CottageService Desk & IT Support Show 2010Baccalaureate staff have all the answersHouse-on-the-Hill hits the mark with top collegeSpeedy Hire are happy with House-on-the-HillWaste not, want not – Recycling leader upgrades service deskMedical researchers find solution for better IT supportCustomer service flying higher at Stansted councilSAP leader’s clients welcome House callsBe the people’s champion, SDI Chairman tells House-on-the-Hill groupAccord joins Hill’s housing listFund manager invests in software from straight talking House-on-the-HillKendall is House guest for Service and Support WeekKeeping the drama out of casualty – how a combined team monitors NHS Forth Valley’s IT heartbeatKeeping the drama out of casualty – how a combined team monitors NHS Forth Valley's IT heartbeatMike talks Request Fulfillment in VitAL MagazineHomes trio move up to House-on-the-HillNational Gallery displays art of the Help DeskSweet spot the difference for class act at HarrowNew tool helps Speedy build up IT performanceCharity workers skills get learning boost from House-on-the-Hill
College staff win better results with new service tool
Healthcare data firm chooses House-on-the-Hill for NHS support
Service management tool delivers the goods for hospital patients
Brighter service management at House-on-the-Hill
House-on-Hill expands in Baltic states
Customer Survey 2009: The results are in!
Welcome to recent new customer Beowulf Technologies in Boiling Springs
House-trained Pet fetches better behaved IT
Animal Health farms out software support to House-on-the-Hill
Western Banks on House-on-the-Hill for IT Support
New Forest gets new Service Desk software – and a tree!
Elephant takes House to Vegas
House-on-the-Hill suits Tie RackHousing trust takes software line on crime-bustingSoftware licencing systems often ineffective, industry survey findsEmail blitz giving IT staff information overloadCouncil’s IT drive leads to House-on-the-HillCouncil's IT drive leads to House-on-the-HillHouse-on-the-Hill dedicates woodland to customersSupportDesk Green nominated for 2008 award
Top casino operator takes no gamble with IT Support choice
Top tech college moves up to the Hill“Highly Competitive” says Network Computing Magazine"Highly Competitive" says Network Computing MagazineTop College awards House points
BT retail arm is sold on new Service Desk SolutionHousing group moves from in-house to HouseHouse-on-the-Hill wins support on three continentsHouse-on-the-Hill Ltd receives PinkVerify Service Support certificationHouse-on-the-Hill goes green to cut energy levelsSchool Service puts House-on-the-Hill top of the clasNo-Software Help Desk ticketing system
Service Desk Software Blog
