FOI, Case & Complaints

Automate the processing of FOI, DPA, EIR, SAR, PQ, Information Governance & Complaints

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FOI, Case & Complaints

Automate the processing of FOI, DPA, EIR, SAR, PQ, Information Governance & Complaints

  • Computer Aided Facilities Management

    Manage all your property jobs under one roof

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    Computer Aided Facilities Management

    Manage all your property jobs under one roof

  • Customer Service Management

    Present your customers with a polished ticket logging interface that reflects your business

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    Customer Service Management

    Present your customers with a polished ticket logging interface that reflects your business

  • Solutions
  • IT Service Management

    Engage your customers with a straight-forward means of logging and tracking their support tickets

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    IT Service Management

    Engage your customers with a straight-forward means of logging and tracking their support tickets

  • Joining the HotH Helpdesk Family
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  • SDI service management softwareCome and say hi at SDI!
  • HotH at Cloud Expo Europe 2014
  • What makes the best Service Desk?
  • SupportDesk Enterprise listed on G-Cloud!
  • supportdesk softwareShine Bright with SupportDesk Software
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  • ITSM for casinoOnto a winner for ITSM tools!
  • service desk goalsNewcastle United achieve service desk goals
  • museum streamline IT servicesTransport Museum streamline IT services
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  • Get the most from your help desk software!
  • Service Desk Processes and SupportDesk
  • SupportDesk 2013 Update
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  • MOS Move to On Demand Service Desk
  • Service Desk and IT Support Show 2013
  • UK software companyUK Software Company is 20!
  • LSG Select HotH’s Cloud Service Desk
  • Christmas: A Time for Giving!
  • help desk software for schoolsHelp desk software for schools
  • self service portalEmpower Customers: self service portal
  • Certero AssetStudio Integration
  • itsmfitSMF Software Tooling Forum
  • Pick n Mix fix at SDITS 2012!
  • Helpdesk software for charity NDCS
  • Enterprise Solutions Provider Partnership
  • IT Consulting Partner: Haytek
  • service desk software launchedService Desk Software Launched
  • Caravans, Cottages and Camping: Welcome to County Online Ltd
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  • User Group 2011 – Evolving Your SupportDesk
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  • service desk softwareHotH User Group 2011
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  • service desk softwareHouse Bulletin August 2011: User Group, Taiwan Visit, New Customers and Tips & Tricks!
  • service desk softwareCloud service desk software
  • service desk softwareChangeworks revolutionises IT Support with House-on-the-Hill
  • service desk softwareHouse Bulletin June 2011: SupportDesk Customers Old and New
  • service desk softwareHouse Bulletin May 2011: SupportDesk Enhancements, ITIL Qualifications, and New Residents
  • service desk softwareSDITS 2011, HotH pictured in national newspaper The Independent
  • service desk softwareHouse Bulletin March 2011 : New Residents, HotH IT Recycling, and SDITS Show 2011
  • service desk softwareHouse Bulletin February 2011 : Profiles and New Residents
  • service desk softwareYou’d BETTer Believe it! House-on-the-Hill doing their homework for BETT, January 12th – 15th 2011
  • service desk softwareIT in Housing Exhibition 2010
  • service desk softwareGlobal Help Desk for Chemical firm
  • service desk softwareITSM User Group – SupportDesk
  • service desk softwareSupportDesk fans after football club launch
  • service desk softwareSalisbury Hospital prescribes SupportDesk for healthier IT
  • service desk softwareitSMF UK boss to brief House guests on strategy
  • service desk softwareA Speedy IT Service Desk
  • service desk softwareSport Wales’ fm help desk software
  • service desk softwareSport Wales' fm help desk software
  • service desk softwareCrane firm hoists House
  • service desk softwareFASSI select House-on-the-Hill
  • service desk softwareHouse-on-the-Hill welcomes Meridian Marine on board.
  • service desk softwareEnergy training body EU Skills plugs into House software
  • service desk softwareHelp Desk software eases arthritis society’s IT pains
  • service desk softwareHelp Desk software eases arthritis society's IT pains
  • service desk softwareSupportDesk in Government Technology
  • service desk softwareHouse-on-the-Hill goes for treble at Craven Cottage
  • service desk softwareService Desk & IT Support Show 2010
  • service desk softwareBaccalaureate staff have all the answers
  • service desk softwareHouse-on-the-Hill hits the mark with top college
  • service desk softwareSpeedy Hire are happy with House-on-the-Hill
  • service desk softwareWaste not, want not – Recycling leader upgrades service desk
  • service desk softwareMedical researchers find solution for better IT support
  • service desk softwareCustomer service flying higher at Stansted council
  • service desk softwareSAP leader’s clients welcome House calls
  • service desk softwareBe the people’s champion, SDI Chairman tells House-on-the-Hill group
  • service desk softwareAccord joins Hill’s housing list
  • service desk softwareFund manager invests in software from straight talking House-on-the-Hill
  • service desk softwareKendall is House guest for Service and Support Week
  • service desk softwareKeeping the drama out of casualty – how a combined team monitors NHS Forth Valley’s IT heartbeat
  • service desk softwareKeeping the drama out of casualty – how a combined team monitors NHS Forth Valley's IT heartbeat
  • service desk softwareMike talks Request Fulfillment in VitAL Magazine
  • service desk softwareHomes trio move up to House-on-the-Hill
  • service desk softwareNational Gallery displays art of the Help Desk
  • service desk softwareSweet spot the difference for class act at Harrow
  • service desk softwareNew tool helps Speedy build up IT performance
  • service desk softwareCharity workers skills get learning boost from House-on-the-Hill
  • College staff win better results with new service tool
  • Healthcare data firm chooses House-on-the-Hill for NHS support
  • Service management tool delivers the goods for hospital patients
  • Brighter service management at House-on-the-Hill
  • House-on-Hill expands in Baltic states
  • Customer Survey 2009: The results are in!
  • Welcome to recent new customer Beowulf Technologies in Boiling Springs
  • House-trained Pet fetches better behaved IT
  • Animal Health farms out software support to House-on-the-Hill
  • Western Banks on House-on-the-Hill for IT Support
  • New Forest gets new Service Desk software – and a tree!
  • Elephant takes House to Vegas
  • House-on-the-Hill suits Tie Rack
  • service desk softwareHousing trust takes software line on crime-busting
  • service desk softwareSoftware licencing systems often ineffective, industry survey finds
  • service desk softwareEmail blitz giving IT staff information overload
  • service desk softwareCouncil’s IT drive leads to House-on-the-Hill
  • service desk softwareCouncil's IT drive leads to House-on-the-Hill
  • service desk softwareHouse-on-the-Hill dedicates woodland to customers
  • service desk softwareSupportDesk Green nominated for 2008 award
  • Top casino operator takes no gamble with IT Support choice
  • Top tech college moves up to the Hill
  • service desk software“Highly Competitive” says Network Computing Magazine
  • service desk software"Highly Competitive" says Network Computing Magazine
  • service desk softwareTop College awards House points
  • BT retail arm is sold on new Service Desk Solution
  • service desk softwareHousing group moves from in-house to House
  • service desk softwareHouse-on-the-Hill wins support on three continents
  • service desk softwareHouse-on-the-Hill Ltd receives PinkVerify Service Support certification
  • service desk softwareHouse-on-the-Hill goes green to cut energy levels
  • service desk softwareSchool Service puts House-on-the-Hill top of the clas
  • service desk softwareNo-Software Help Desk ticketing system
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