Asset Lifecycle Management

asset lifecycle management

May 26, 2015

Blog

Asset LifeCycle Management with SupportDesk

The IT asset lifecycle can be proficiently managed with SupportDesk service management software. The capability for Asset Managers to view the life-cycle stage of specific assets is valuable for purchasing and asset replenishment. If a particular asset is about to retire or expire, Asset Managers can instantly view performance statistics, contracts, suppliers, and total cost of ownership. This helps to identify where service delivery improvements can be made and inform asset purchasing decisions. SupportDesk management Dashboards and Reports make it quick and simple to obtain an instant overview of asset status, so that Asset Managers can view the asset lifecycle pro-actively, and ensure the highest quality IT Service is consistently delivered.

SupportDesk Procurement/Purchasing and Supplier Management

Purchase Order Management enables you to:

  • Create Purchase Orders:

purchase order software

  • Link to Cost Centres & Suppliers:

asset lifecycle management

  • Transfer received goods to Asset DB/CMDB

asset lifecycle management CMDB

 

 

SupportDesk Contract Management

Contract Management enables you to:

  • Link Assets to underpinning Contracts

asset lifecycle management contract

  • Send and receive full email notification of Contract renewal dates
  • Attach scanned paper documents

 

SupportDesk Asset Management

Asset Management provides you with:

  • A fully configurable CMDB

CMDB

  • Asset Depreciation visibility
  • QR barcoding
  • Custom Asset Form Designer

 

SupportDesk PC Software and Hardware Auditing

PC Software and Hardware Auditing gives you:

  • SNMP Discovery of Domain, IP ranges and IP subnets for routers, printers etc.
  • Software and Hardware scans of Windows PC & Servers:

software licence manager

  • Scheduled scans
  • Full reporting suite and QuickReport Designer

asset lifecycle management report

 

 

SupportDesk Software Licence Management

Software Licence Management offers:

  • Results based on audited software library:

software library

  • Retrospective Licence compliance
  • Full roll up capabilities
  • Links to Contract and Supplier Management:

contract management software

  • Notification via email of compliance breaches

 

SupportDesk Asset Retirement and Disposal

Asset Retirement and Disposal enables you to:

  • Change Asset state to retired or disposed
  • Un-allocate Software from compliance checks
  • Archive Assets

 

Stay Updated

Category

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell WatersICT Servicedesk Administrator – South Yorkshire Fire & Rescue

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell WatersICT Servicedesk Administrator – South Yorkshire Fire & Rescue

“There are lots of ticket management systems out there, but the customer service that we receive is outstanding, nothing is too much trouble, no question is too silly to ask, and the system does everything you would want it do. It’s a good price in a competitive market with exceptional customer service.”

Read the Epping Forest Case Study

Paula TredgettEpping Forest