A 20 Year HotH Anniversary!

August 14, 2020

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Rachel joined House-on-the-Hill in August 2000, having just graduated from university with a French and Business degree.

 

We always felt truly blessed to have such a talented and hard-working lady as a member of the team. She is generous with her time, supporting clients and colleagues with extensive knowledge and patience. She always gets a 5 on her Bomgar exit surveys! On top of that, she is good fun to have around!

 

We still have a giggle about when Rachel first started with us and Luke was still an infant – he would like to sit in a Viking cardboard box under Rachel’s desk! Luke has progressed since then and now has a desk of his own.

 

And in the intervening years we have shared in the joy of Rachel’s special events; her marriage and the arrival of her two delightful girls. But today we are celebrating her many years of service and hopefully we can have loads more.

 

Thank you Rachie!

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Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell WatersICT Servicedesk Administrator – South Yorkshire Fire & Rescue

Buy it, it is the best ITSM toolkit I have ever worked with, including ServiceNow.

Michael BebbingtonService Delivery Manager – UK Plumbing Supplies

HotH is laser focused on Service Management, where many other platforms try to be all things to all men.  It’s a great product, I think this largely reflects the great people at HotH, everybody I have spoken to is business-like, pleasant and easy to work with”.

Stuart WilliamsHead of Operations – FourNet

‘The new system seems to be working really well for us and we’re enjoying it!’

Mitchell WatersICT Servicedesk Administrator – South Yorkshire Fire & Rescue

“There are lots of ticket management systems out there, but the customer service that we receive is outstanding, nothing is too much trouble, no question is too silly to ask, and the system does everything you would want it do. It’s a good price in a competitive market with exceptional customer service.”

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