Computer Aided Facilities Management

Keep your organisation well-maintained and productive using
SupportDesk for streamlining facilities management

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Computer Aided Facilities Management Software: SupportDesk CAFM

Public sector organisation? SupportDesk CAFM is available on the new G-Cloud 9 digital marketplace.

  • SupportDesk CAFM – Facilities Management Software for Computer Aided Facilities Management (CAFM), enables you to keep on top of all aspects of Property Management, from processing FM calls to scheduling Planned Preventative Maintenance, booking resources and managing Stock and Inventory.

facilities management software helpdesk

Be Pro-Active

  • Instantly view in real-time the jobs that are still open, and which Engineer they are assigned to with KPI Monitoring real-time dashboard:

FM KPI

Track Expenses Online

  • With SupportDesk you can keep track of maintenance tasks, job costs, work orders and infrastructure items, all in one place. Use the online timesheets and expenses function to ensure all time, costs and assets are accounted for:

facilities management software

 Book Resources Online

  • Resource Booking forms allow tools, rooms, and other assets and equipment to be booked by specific parties. Unique forms can be created for each booking type so that required information is always captured:

Resource booking software tool

Go Mobile

  • Keep on top of your workload with automatic email notifications to alert specific parties of when action times are approaching, licences are running out or contracts are due to expire.
  • SupportDesk’s Facilities Management Software for Mobile is a portable helpdesk: Engineers can log, track and update jobs while working on-site from their touch-screen mobile phone or tablet. SupportDesk Mobile helpdesk also offers touch screen signature capture, for customer sign-off:

mobile help desk

Look Ahead

  • With SupportDesk Facilities Management Software, you can plan for any circumstance that may affect your business’s infrastructure using Planned Preventative Maintenance, with drill-down calendars showing engineers an overview of upcoming and future jobs. PPM software enables the scheduling of repeat maintenance tasks for weeks, months and years in advance:

PPM calendar facilities management software

Dentons

"An excellent support service and a product that does exactly what is says on the box." - Facilities Supervisor Jason Spiller

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