- IT Service Management
A powerful and versatile solution for IT Service Management
Incident tracking and SLA/KPI Management.
- Customer Service Management
Provide the highest level of Customer Service and Support,
enable intuitive CRM and heighten Customer Satisfaction.
- Computer Aided Facilities Management (CAFM)
A complete facilities management, CAFM solution allowing pro-active
property management, PPM, Bookings and Mobile support.
- FOI Request Management
A cost-effective and rapidly deployable solution for FOI
Request Management in local government.
- MSP Helpdesk
Designed for B2B technology organisations and outsourced
managed service providers.
- Human Resources Helpdesk
A versatile employee support solution for HR departments
to efficiently manage actions in a paperless workflow.
- Complaints & Case Management
Designed to record and swiftly progress customer complaints
and cases from notification to resolution.
- Risk Management
Maintian a Risk and Control Register and identify Risk Level,
record associated Tasks and link to Policies, SOPs and Guides.