Integrate SupportDesk with Jira to keep statuses synced

  • Connect Jira with SupportDesk using SupportDesk's integration

Description

Jira Integration with SupportDesk

SupportDesk Jira integration allows calls raised in SupportDesk to be automatically pushed to a nominated Jira system and thereafter the status of the two calls can be synchronised. Notes added to the call from either system are reflected on both providing better visibility and tracking.

Connect your SupportDesk with Jira and ensure that all calls are kept up-to-date and in sync.

  • Synchronise the status of calls within SupportDesk and Jira by integrating the two systems
  • Notes added to calls from either Jira or SupportDesk are displayed on calls in both systems

 

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