Provide a personalised user experience for the customers you support on the helpdesk

  • Branding appears on the portal of each customer

Description

Customer Portal Branding

Enhance the User Experience by creating unique Customer Self-Service Portal screens that display the company branding of each Customer that you support, using SupportDesk’s Customer Portal Branding function.

By attaching an image named Logo.png to the Customer record, you will be prompted to create a portal URL for the Customer using the Logo.png file as branding.

By clicking Create, the web-portal link is automatically generated, and the customer is set up as a WebGuest. You can then send this link to your customer for them to log any issues or requests via the portal.

  • Brand the self-service portal of each customer that your support on the helpdesk
  • Personalise the user experience of each customer
  • If company branding changes, it is quick and simple for you to change the branding yourself, with the click of a button

 

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Interested? Call us +44 (0) 161 427 8988

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