Enterprise Service Management
Enterprise Service Management software: Stay Connected With SupportDesk! SupportDesk service management software from House-on-the-Hill is used by organisations across the globe for the pro-active management of services and...
- complaints-management
- customer-service-and-support
- facilities-management
- freedom-of-information-management
- human-resource-management
- it-service-management
- managed-service-providers
Skype For Business Integration
Skype for Business Integration with SupportDesk Generate a Skype session directly from a SupportDesk ticket. Do you have Customers who prefer face-to-face support sessions, but...
- complaints-management
- customer-service-and-support
- facilities-management
- freedom-of-information-management
- human-resource-management
- it-service-management
- managed-service-providers
Service Request Buttons
Service Request Buttons Display an attractive suite of service request buttons to your Customers via the self-service portal. Service Request buttons displayed to end users...
- complaints-management
- customer-service-and-support
- facilities-management
- freedom-of-information-management
- human-resource-management
- it-service-management
- managed-service-providers
Help desk Software: Heighten Communication
Help desk software for heightening communication and the Customer Experience! Help desk software: it’s here to help! The help desk should provide a platform for...
- complaints-management
- customer-service-and-support
- facilities-management
- freedom-of-information-management
- human-resource-management
- it-service-management
- managed-service-providers
Multilingual Help Desk Support
Multilingual help desk support With SupportDesk’s multilingual help desk support functionality, you can give your analysts and support teams the power to choose their preferred language in which to view...
- complaints-management
- customer-service-and-support
- facilities-management
- freedom-of-information-management
- human-resource-management
- it-service-management
- managed-service-providers
Service Desk Reports
Run Service Desk reports at the touch of a button with SupportDesk’s QuickReport Designer tool. SupportDesk’s QuickReport Designer tool allows you to run instant html...
- complaints-management
- customer-service-and-support
- facilities-management
- freedom-of-information-management
- human-resource-management
- it-service-management
- managed-service-providers
Availability Management
 Availability Management Availability Management lets you provide the best support to your customers and staff- Availability Management functionality in SupportDesk enables you to keep track...
- complaints-management
- customer-service-and-support
- facilities-management
- freedom-of-information-management
- human-resource-management
- it-service-management
- managed-service-providers
Drag and Drop Dashboard Builder
Drag and Drop Dashboard Builder Service Dashboard functionality enables Customers and Managers of specific service desk processes, support groups or business areas to have an instant...
- complaints-management
- customer-service-and-support
- facilities-management
- freedom-of-information-management
- human-resource-management
- it-service-management
- managed-service-providers
Self Service Portal for Customer call log
VIDEO: Watch the self-service portal in action SupportDesk’s self service portal is a sophisticated browser-based application which enables your Customers to log and track their own tickets....
- complaints-management
- customer-service-and-support
- facilities-management
- freedom-of-information-management
- human-resource-management
- it-service-management
- managed-service-providers
Drag and Drop Form Builder – Call Forms
Drag and Drop Call Form Builder Call Forms provide an extension of SupportDesk functionality by allowing you to build unique Forms for all types of...
- complaints-management
- customer-service-and-support
- facilities-management
- freedom-of-information-management
- human-resource-management
- it-service-management
- managed-service-providers
Business Areas
- Complaints Management
- Customer Service and Support
- Facilities Management
- Freedom of Information Management
- Human Resource Management
- IT Service Management
- Managed Service Providers
Feature Tags
- PC Auditor
- pc auditing software
- web helpdesk portal
- workflow engine
- helpdesk dashboard
- CRM
- Customer Portal Branding
- service desk processes
- service desk reports
- KPI Monitor
- enterprise service desk
- enterprise service management
- help desk activities
- certero assetstudio integration
- service desk goals
- Human resources helpdesk
- planned preventative maintenance software
- resource booking software
- help desk notes
- customer satisfaction survey tool
- online timesheets and expenses
- Helpdesk newsfeed
- Service Desk email
- On-Site
- Social Media
- Integration
- LDAP Integration
- software licence manager
- Jira
- Multi-Language support
- financial management software
- service desk
- Self Service
- Asset Management
- mobile service desk
- On-Demand
- email integration
- customer portal
- supportdesk in retail
- drag and drop form builder
- SITS15
- knowledge base for known errors
- retail service desk
- drag and drop
- service desk and it support show
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