House-on-the-Hill Logo

IT Service Management (ITSM / ITIL)

Powerful, quick, simple, ticket logging software. Tailor the way you want to create tickets.

Computer Aided Facilities Management (CAFM)

Manage your whole property portfolio, jobs and keep your engineers on the road.

Customer Service Desk Management (CSM)

Help your team to provide quality customer support and use data driven decisions from reports and more.

FOI & SAR Case Management Software

Turn requests into fully audited cases that track Freedom of Information, Subject Access Requests, EIR, Discovery & more.

Enterprise Service Management (ESM)

Making our house your organisation's digital home
Pricing

Roadmap

To be a household name in helping organisations exceed customer expectations through
​⚡super-charged service delivery ⚡

About House-on-the-Hill

A small business running powerful service desk solutions

Customer Testimonials

Dont just take our word for it, see what our customers say

Blog

Keep up to date with all that we do at HotH

Customer Case Studies

Read how we helped businesses make our House, their Home

Contact House-on-the-Hill

Need help? Want a demo? Questions on our pricing? Get in touch, were ready to help

Careers

Interested in joining the HotH team?

Social Values

We are proud to support charities, fund-raising events and work experience programs
Getting Started - houseonthehill.com Product Documentation

Getting Started

This product documentation is a guide to help get your House-on-the-Hill (HotH) system up and running.

It provides an overview of topics that may be raised whilst operating HotH.

Note: Some solutions are very specific such as the FOI and Case Management systems. If this is the type of solution that has been purchased some of the topics will not be applicable.

Click the links below to learn more information:

Still haven’t found what you’re looking for? Contact documentation@houseonthehill.com

Next – Company Configuration